Privacy Policy

Privacy Policy

Introduction

Welcome to https://dmv-14-change-of-address.dmv-california.com (hereinafter referred to as “DMV 14 Change of Address,” “the Company,” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, access, and processing of personal information in adherence to various global privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Consumer Privacy Act (CPA), Utah’s User Choice and Control Act (UCPA), Connecticut’s Connecticut Transparancy and Accountabilty for Data Practices Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and many more.

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services accessible via links on our site. These external platforms have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This policy describes the practices related to:

  • Using our applications and services as an authorized user
  • Visiting and interacting with our websites linked to this Privacy Policy
  • Receiving communications from us, such as newsletters, emails, phone calls, or text messages/SMS

Personal Data Collection

We collect a range of personal data to enhance your experience and provide our services effectively. The types of information we gather include:

  1. Account Information: Details related to your account creation and management, including usernames, passwords, and contact preferences.
  2. Payment Information: Data required for processing payments, such as cardholder name, card number, expiration dates, and security codes.
  3. Financial Information: Transaction history and financial details associated with our services or products.
  4. Purchase Information: Records of your purchases, including order numbers, product details, and delivery addresses.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device for analytics and improved user experience.
  6. Location Data: Information about your geographic location when you use our location-based services or provide consent.
  7. Feedback: Comments, reviews, and responses provided by users to improve our products and services.
  8. Social Media Information: Details obtained from social media platforms when users choose to connect their accounts with us.
  9. Product Information: Preferences, selections, and interactions related to the products or services we offer.

We collect this data through various means: user input forms, account settings, browsing activities, automated tracking technologies (like cookies), and third-party partners who provide us with aggregated or de-identified information.

Cookies

We utilize cookies to enhance your experience on our website and for analytical purposes. Cookies are small text files stored on your device that serve different functions:

  • Strictly Necessary Cookies: Essential for navigation and basic functionality of the site.
  • Preference Cookies: Remember user preferences, language settings, and ad choices.
  • Analytics Cookies: Track and analyze user behavior to improve our services and content.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

The retention period for personal data varies depending on the purpose of collection and the legal requirements of the jurisdictions we operate in. We retain data only for as long as it is necessary for the fulfillment of these purposes or until users request its deletion. Once the retention period expires, or when data is no longer required, we securely delete or anonymize the information.

Security Measures

We have implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data during transmission and at rest
  • Secure third-party processing partners who adhere to strict privacy standards
  • Regular security audits and updates to ensure ongoing protection

Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect or solicit personal information from minors. If you believe we have collected such data by mistake, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may be entitled to certain rights regarding your personal data, including:

  • Access to request a copy of your stored information
  • Rectification or erasure (right to be forgotten) of inaccurate or irrelevant data
  • Restriction or objection to the processing of your data
  • Data portability for transferring data from our systems to others
  • The right not to be subject to automated decision-making and profiling
  • Filing appeals or complaints with relevant supervisory authorities

To exercise these rights, please contact our Privacy Team using the details provided below. We will respond to your requests in accordance with applicable law.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be effective immediately upon posting on our website, and we encourage users to review this page regularly for updates.

Contact Information

For any questions, requests, or concerns regarding privacy or data management, please contact us:

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